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Royal Mail Selects Intermec CN3 Mobile Computer To Improve Services
Everett WA (SPX) Jul 31, 2008 Intermec has announced that Royal Mail, the leading provider of mail and parcel delivery services in the United Kingdom, has awarded Intermec a contract to provide over 25,000 of its rugged, handheld CN3 mobile computers. The Intermec CN3 mobile computers have been chosen as part of Royal Mail's investment in new technology to modernize the business, improve efficiency and customer service while cutting operational costs. Commenting on the selection of Intermec, Robin Dargue, Chief Information Officer at Royal Mail Group, said: "We embarked on a series of trials across the UK late last year to test the suitability, compatibility and benefits of a postal digital assistant for both our customers and our staff. "The feedback from both groups was extremely positive especially when it came to ease of use of the CN3. I am confident that our choice of Intermec, with its innovative technology and expert team, will help Royal Mail continue to meet the needs of its customers and improve its competitive edge in a market where competition is increasing." Royal Mail delivers 80 million items a day to 28 million addresses across the UK. The Intermec CN3 mobile computer will enable Royal Mail to improve on its current paper-based system for collecting signatures for the majority of its tracked products, including Special Delivery and Recorded Signed For services. A signature will be collected on the handheld device which is then sent via GPRS wireless technology to enable sending customers to confirm delivery, and view the signature, within 15 minutes. The CN3 mobile computers will be rolled out to postmen and women who deliver guaranteed delivery items by van starting late this summer. As the leader of the class of small, advanced, rugged mobile computers, the CN3, with up to four integrated radios including GPS, enables more expedient processes for the mobile worker through 1D and 2D bar code scanning. The CN3 handheld also runs Windows Mobile which supports direct push wireless email giving the Royal Mail users real-time connectivity with the corporate network. Pat Byrne, Intermec President and CEO added, "As one of the major trend-setters in European and global postal services, Royal Mail is strengthening its leadership position with the selection of the CN3. As the global supply chain continues to evolve, in-transit visibility will have a significant impact on improving customer service and revenue generation." Intermec will provide further commentary regarding the announcement on its upcoming earnings conference call on July 31st. Community Email This Article Comment On This Article Share This Article With Planet Earth
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Garmin Reports Record Second Quarter Revenues
Cayman Islands (SPX) Jul 31, 2008Garmin has announced a record quarter ended June 28, 2008. The Executive overview from Dr. Min Kao, Chairman and Chief Executive Officer includes the opening statement "Despite the challenging macro economic conditions, Garmin experienced another quarter of growth in 2008 and continues to demonstrate our solid leadership position in the industry. |
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