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Japanese Airlines Regret Boeing Snapping Internet Connection
Tokyo (AFP) Aug 21, 2006 Japan's two major airlines expressed regret Monday after US giant Boeing pulled the plug on in-flight Internet service, which had been a hit mostly with Asian carriers. "We are disappointed to hear about the forthcoming cessation of Connexion by Boeing's in-flight Internet and e-mail service, as it was well received and enjoyed by customers," All Nippon Airways spokesman Rob Henderson told AFP. He said 2,400 passengers used the unique service in July, an average of 15 customers per flight, with about 30 passengers surfing on flights to North America. A spokesman for Japan Airlines, Asia's largest carrier, said separately that the company was "disappointed" by the Boeing decision. "We have conducted a basic survey of people who have used our in-flight Internet service and we are happy to report high levels of satisfaction. Over 90 percent of respondents stated that they definitely would use the service again," he said. The Japanese airlines have invested heavily in in-flight entertainment in hopes of beating back competitors. The two carriers, which are major Boeing customers, said they had not decided the future of on-air Internet. Boeing said Thursday that it had failed to win the market it had hoped for with Connexion, which it launched in 2000, with only 12 carriers signing up, mostly Asian carriers on long-haul flights. The airlines said they were still looking at the future of in-flight Internet. "We are not looking at the moment as there is no alternative to Connexion," said Henderson of All Nippon Airways. "However, if a provider appears with a product that is of suitable quality to offer to our customers then we will evaluate it very carefully."
Source: Agence France-Presse Community Email This Article Comment On This Article Related Links All about the technology of space and more Satellite-based Internet technologies
Boeing To Discontinue Connexion By Boeing Service
Chicago (SPX) Aug 18, 2006US aerospace giant Boeing Co. said Thursday it was abandoning its Connexion unit providing high-speed Internet service on planes after only a handful of airlines signed up. |
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